FAQs
WHAT CAN WE EXPECT?
Our urban adventures are a mix between an outdoor escape game, a treasure hunt and a walking tour: you get to play a part in a historically themed story, interact with real life characters and most of all, we make sure to lead you to beautiful spots a little outside the usual tourist paths. Plus, there is a reward at the end for successful adventurers!
WHAT KIND OF THINGS WILL WE DO AND SEE?
You’ll see plenty of the city: from secret courtyards to monuments, but also local eateries, interesting businesses and beautiful boutiques. Each treasure hunt follows a curated itinerary through an iconic and central area, although we strive to include off-the-beaten-path destinations and interesting spots that aren’t overcrowded with tourists.
How do we receive clues?
It’s super simple: all you need is a charged phone and a functioning WhatsApp number with a data plan. We will send you instructions directly on WhatsApp, so you’re free to set the pace for your adventure. For a more detailed walkthrough of what happens on the day, please read our How Does it Work page.
What age is it suitable for? Can children play?
Our urban adventures are designed for adults and young adults. Children aged 7-11 will enjoy participating, but they will need to be supported and accompanied by an adult. Our riddles, clues and instructions don’t require any particular experience or knowledge, but good enough language and reading skills. Finally, whilst the effective length of the tour is short of 2 miles and breaks can be factored in at any point, we recommend not bringing children who are not comfortable with walking such distances.
When can I play, and at what time?
Generally speaking, we strive to provide our treasure hunts every day, from Monday to Sunday, within 10AM and 7PM (last start time). Please consult individual adventure pages for accurate opening hours.
You do not need to warn us when you want to start your hunt, you are free to do so anytime – your booking expires only once you have validated your e-mail address, or after one year without use.
How long does it take?
Our adventures are entirely self-guided via Whatsapp: you can start whenever works best for you, morning or afternoon. We recommend setting aside at least 2-3 hours to complete it, but you may go faster or slower – or even finish the following day. For specific information, consult the individual adventure page.
Can we stop for lunch?
We have factored in pauses for refreshments and toilet breaks at curated establishments. You may also deviate from the itinerary to visit venues of your choosing and rejoin whenever you are ready.
Which venues will we visit? Is there alcohol involved?
Our trails are centrally located, although we strive to avoid the usual touristy hotspots: you can expect to discover beautiful palaces, secret courtyards, local boutiques and delicious eateries – whilst remaining slightly in the shadow of the more crowded roads and squares.
Concerning our alcohol policy, some of the venues we visit might offer alcohol on the menu, but they are not primarily nightlife drinking spots.
Is it suitable for large groups?
Yes, absolutely. Our adventures are designed to be enjoyed in a team: we recommend dividing into multiple teams of 2-6 participants per group, with one elected team leder who will hold the phone and read out instructions. You may then compete against one another, or bond with the team you are part of and rejoin everybody else at the end.
What language skills are required?
You don’t need to be native speakers, but good reading and understanding abilities of either English or Italian are required.
What do we need to bring on the day?
All you need is a charged phone with Whatsapp installed and a data plan: you will need one for each group. We also recommend walking shoes and weather-appropriate clothes, as you will be spending time outdoors. A portable battery pack might also be useful. For more details on logistics for the day, visit our How Does It Work page.
WHERE IS THE MEETING POINT?
Each adventure has a meeting point: you can find more information on the specific game page. You should also have received the meeting point in the confirmation e-mail after your purchase.
Why is the cost charged per individual and what does it cover?
We price per individual as part of what makes Invisible Streets so much better than a regular treasure hunt is that it includes curated treats and prizes for each player (and yes, we do check): you wouldn’t want one of you to go empty handed!
Is Whatsapp free and will you keep my number?
There is no extra charge to use Whatsapp, and most italian cities offer free WiFi in case you cannot use your own data. We do not keep your phone number and cannot initiate contact with you unless you choose to message us first.
What language will the experience be in?
You can play both in English and in Italian: we recommend you have a good level of fluency in order to appreciate the language nuances of some of the riddles.
Can I make special requests and have bespoke rewards at the end?
For schools and organisations, we may be able to accommodate some special requests. Please get in touch with our team to discuss.
are there discounts for large groups?
Yes, discounts apply for groups larger than 10 participants. Get in touch with our team to discuss.
More questions?
We're here for you. E-mail us, text us on Whatsapp or use the dedicated form.