Invisible Streets · First Week

Orientation students actually do.

First Week turns your institution’s orientation priorities into interactive, self-guided missions. Students explore their campus, neighbourhood and host city in small teams — finding resources, making decisions, connecting with peers and practising life abroad from day one.

How it works →
Small teams Institution-specific Mobile & conversational Real-world learning
Elena · Student Life
Your orientation host
Hi team 👋 I’m Elena. I’ll help you discover campus, the neighbourhood and a few things you’ll actually need this week.
Your first mission: find the Student Support Centre. You have a scenario to solve when you get there.
We found it.
Why First Week?

The first week sets the tone.

Students arrive excited, but often disoriented. They are learning a new institution, a new city, new social norms and sometimes a new country — all at once.

Yet orientation often responds with presentations, campus tours, PDFs and directories before students have even found their feet.

First Week starts from a different question:

What should students feel able to do by the end of their first week?

If independence is the goal, why is orientation one of the most staff-dependent moments of the programme?
How it works

From information to experience.

1

Co-design

Your campus, resources, safety priorities, cultural context and student needs become the material for the experience.

2

Converse

Students receive prompts, scenarios and missions through an engaging conversational mobile interface.

3

Practise

They navigate, choose, collaborate, discover resources and practise the behaviours they will need once orientation is over.

The phone isn’t the experience. It conducts the experience happening around them.

Why it works

Designed around behaviour, not just information.

First Week combines behavioural economics, interaction design and experiential learning.

Timing, context, choice, peer interaction and progressive challenge help students engage with information when it becomes relevant — and practise rather than simply listen.

Behavioural design Interaction design Experiential learning Place-based learning
Pilot evidence

Built on mechanics already tested in education abroad.

The core mobile, conversational and self-guided mechanics behind First Week have already been tested across seven education-abroad experiences in Florence, Italy.

Current stage: promising pilot → further experimentation → multi-institution validation → repeatable service.
5×

higher student engagement

alongside reduced staff delivery demands in the existing education-abroad implementation.

Who is behind it?

Behavioural design applied to education abroad.

First Week is developed by Invisible Streets, founded by behavioural and experience-design specialist Gemma Ghelardi.

Gemma brings 13+ years of experience applying behavioural economics, user research, product strategy and interaction design to services across education, public services and global organisations.

She holds an MSc from the London School of Economics, and her previous work includes projects involving GOV.UK, BBC and adidas.

First Week

Help students arrive thinking:
“I can do this.”

The first week should not simply tell students what life abroad will be like. It should give them the confidence and experience to start living it.